It's hard to say exactly how long a cleaning will take but a 1BR/1BA is about 2-3 hours. Each additional bedroom and bathroom will likely add on average an additional 30 minutes.
Our team works incredibly hard to ensure each client is taken care of. This requires carefully planning the days ahead and unfortunately last minute cancelations or last minute rescheduling will impact all of our clients in a day. In an effort to keep all customers happy, any cancellations or rescheduling done within 24 hours of service will incur a $75 fee.
We'll need your landlord's contact information to correspond with them. If your landlord refuses to give back your security deposit because the space is not adequately cleaned, we will reimburse your cleaning 100%!
When you book your cleaning, you will be given a cleaning range in which you can expect us to arrive/work in. We'll contact you the day of your appointment as we get closer to your service time to give you a better estimation of our arrival.
Our deep cleaning includes everything in our standard cleaning as well as several extra services as detailed on our deep cleaning page.
Yes! Every cleaner has general liability insurance.
We use a variety of products but tend to stick to biodegradable and environmental brands like Method, Seventh Generation, Mrs. Meyers, and Grove Co.
At this time, Sparkling Chicago cleaners cannot wash your dishes nor load your dishwasher.
Yes! If you book a recurring cleaning, you will get a discount based on the frequency. Additionally, if you recommend a family member or friend, and they get a cleaning done, you'll get $25 off your next service.
For safety purposes, we require our cleaners to wear shoes on any non carpeted surfaces. However, we can take our shoes off on carpeted surfaces if you like.
Feel free to contact us here! We respond fastest to email and messages.
